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VideoShield

Frequently Asked Questions

Introduction to Video Shield

Basic Information:


System Requirements:



The Video Jet Card



Communication



Video Shield performance




What are the basic features of Video Shield?

This release of Video Shield contains the following new features:
  1. Day and Night modes are combined
  2. Lapse recording
  3. Pre alarm recording
  4. Quad Mode at a Remote station
  5. Debriefing events at a Remote Station
  6. Improved frame rate
  7. Date and Time stamp for snapshots
  8. Play back of events
  9. Controlling the video source from the remote station.
For detailed information about the new features, Manuals and software download please refer to our Video Shield download page on our web site.


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How do I download the Video Shield software?

You can download the latest Video shield release from our web site.
Click on the link to Video Shield download page.

 



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Can I upgrade my old software to the new updated Video Shield software?

Yes!
The Video Shield latest release is compatible with all of the Video Jet cards available.

To upgrade your old Video Shield version do the following:

  1. Uninstall the previous version of Video Shield, go to Control Panel\Add and remove software and Choose the remove the Video Shield software.
  2. Run Setup.exe from Video Shield release-disk 1 and follow the installation procedure.

Make sure you install the updated version on both Remote and Local side.
The latest Video Shield release is not compatible with all older versions available.



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What hardware and Software is required to run Video Shield on NT?

To install Video Shield on Windows NT you will need the followings:
  1. Video Jet card+NT driver.
  2. Video Shield software.

The Latest Video Shield release is designed to work both on NT and WIN9x with no additional changes or configuration.

Both NT driver and the latest Video Shield software are available on our web site.



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What Hardware and software is required to run Video Shield on WIN98?

To install Video Shield on WIN9x you will need the followings:
  1. Video Jet card+driver.
  2. Video Shield software.

The Latest Video Shield release is designed to work both on NT and WIN9x with no additional changes or configuration.

Both drivers and the latest Video Shield software are available on our web site.



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Why does my Video Jet card is detected again each time I restart my PC?

This problem can happen on WIN98 installation.

On the Video Jet card you have the ZORAN chip.

Check if the number on the Zoran chip ends with ...125PQC or ends with ....120PQC.
If the number ends with ...125PQC then this card is compatible for WIN95 only therefore is detected on each restart of the PC.

Contact your dealer to upgrade your card to WIN98 compatible Video Jet card.



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Can I use the Video Jet as a stand alone Video Capture Device?

Yes!

The video Jet card supports all "Video for Windows" applications.

The driver is the same driver provided with the Video Jet card.

When working with the Video Jet as a video capture card you won't be able to use all 6 video inputs on the card.The only Video input available is input number 1.

The Video Jet card doesn't support audio signals, but with a sound card installed on your PC, in some application, you can combine Video and audio.



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Why do I get Hardware error 86C100FF message after installation?

The 86C100FF error is problem of delay time when polling triggers and relays inputs read from the Video Jet card.

Updating the default delay parameter can solve the problem.

The following change should be made only when the exact error 86C100FF appear.

WIN98:

  1. Make sure both Video Shield or VIDCAP are not running.
  2. Go to: Start\run and open the file H20.INI
  3. under: [I2C]change the current delay entry (Delay=20) to Delay=40
  4. Click on file\save and run the VIDCAP program provided in the driver disk to check again the video appearance.

WIN NT:

  1. Make sure both Video Shield or VIDCAP are not running.
  2. Go to: Start\run and open the REGEDIT utility.
  3. Go to:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\videojet\ Parameters
  4. On the Parameters folder click the right mouse click and choose new\Dword value
  5. Name the new Dword value under parameters as Delay and give the value as 28(40 in Decimel)
  6. After the update was done restart the WIN NT and run the VIDCAP program provided in the driver disk to test again the video appearance.


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Why is my PC freezes when I run Video Shield?

Most of the freezing problems when running Video Shield relate to the VGA-Video card installed on your system.

On WIN 98 the problem happens when the driver can't initialize video in Overlay mode with the current installed VGA card.
All Vga-Cards installed will provide video in Preview mode.

To divide the issue from the software to the Video appearance problem and VGA card compatible problem you should first test the video appearance with the VIDCAP program provided in the driver disk.

The VIDCAP video appearance test is a preliminary test, should be done before running the Video Shield application for the first time.



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Why can't I see Video in VIDCAP after installation?

The VIDCAP test is preliminary video appearance test and should be done after the Video Jet card installation procedure.

If you can't see video in VIDCAP check the followings:

  1. Make sure the card is properly installed: Go to System properties\Device Manager and check that you can see the Video Jet card properly installed with no conflicts under Sound video and Game controllers.
  2. Check that the camera you have connected is activated and has been checked and approved with other video input or external monitor.
  3. Check that in VIDCAP options\video source the brightness and contrast are not in minimum.Also you are set for the right video input and video standard.
  4. In VIDCAP options check that the right capture device is checked for the appearance test, for the Video Jet you will see the mark aside to: "Video Jet release 2....."


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Why can't I see Video in Overlay mode?

On WIN 98 the problem happens when the driver can't initialize video in Overlay mode with the current installed VGA card.

Not all the current VGA cards will support Overlay mode with the Video Jet card, most of the problems can be solved by additional settings.

All current VGA Cards will provide video in Preview mode.

This VGA card compatibility problem should be tested with the VIDCAP program provided in the driver disk.
The VIDCAP video appearance test is a preliminary test, should be done after the Video Jet card installation and before running the Video Shield application for the first time.

When running VIDCAP for the first time Video Jet display diagnostic will launch automatically.
It is important to follow the video display diagnostic test step by step to insure the minimum video performance in Preview mode.



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Does the Video Jet card support AGP video cards?

Yes!

The Video Jet card support video in Preview mode with all the current AGP-VGA cards available.

The Video Jet card will not support Video in Overlay mode with all the AGP-VGA cards.
Some of the Overlay compatibility can be solved with minor changes:

  1. After the Video Jet card installation run the VIDCAP program provided in the driver disk.
  2. The Video Jet display diagnostic test will launch automatically.
  3. Follow the display diagnostic test step by step and ensure you can see video with VIDCAP in Preview mode.
  4. Close VIDCAP and go to start\run and choose to open the H20.INI file.
  5. Add the following entry to the H20.INI located under the Windows directory:
    Under:    [H22DRV]
    Add:    AllowAgpOverlay =1
  6. Click on file\save and Run the VIDCAP program provided in the driver disk.
  7. The Video Jet Display diagnostic will launch automatically, follow the instruction and check if you can see video in Overlay mode.


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Why do I see a red video screen when I run Video Shield?

The Video Jet card is digitally signed to work with the Video Shield software.

The Red screen in the cameras display window can happen when using incompatible Video Jet card with the Video Shield software.

For more information contact your dealer.



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    What will be the video performance when I install more then one Video Jet card on my PC?

    The Video performance, quality and refresh rates, are determined by your system performance, i.e which CPU,RAM and VGA card installed on your PC.

    With One Video Jet card installed on your system the switching time between cameras in Split or Single view will be around 5-6 Fps.
    It is obviously very important on which system you install it and what CPU you use.

    When you install more then one VideoJet cards on one PC, each card is decreasing the switching time between cameras performance in about 20%.

    The video quality and appearance performance will not decrease with more then one Video Jet card installed.



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    Can Video Shield works over the Internet?

    Yes!

    Video Shield works over TCP\IP protocol.

    You can configure a local server PC, with a constant connection to the Internet, running Video Shield in Local server mode and connect from any Remote PC with access to the Internet.

    On the Remote PC you need to install Video Shield Remote only, can be installed on any PC, No hardware needed.



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    Can Video Shield works over a Cellular connection?

    Yes!

    Video Shield works over TCP\IP protocol.

    Some Cellular service providers and cellular products manufactures provide cellular terminals adapters which emulate modem or support TCP\IP protocol.

    IF the device you are using support TCP\IP or support regular modem emulation, Video Shield can work with it and with the existing cellular communication.



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    What Communication devices can I use with Video Shield?

    Video Shield works over TCP\IP therefore can work on any type of communication that allows you to establish network connection with TCP\IP protocol.

    Video Shield can work over LAN,WAN,ISDN and regular modem.



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    Why can't I see the video streaming when I connect in LAN?

    When connecting with Video Shield in network connection it is important that both Remote and local server are configured to work in the same type of connection.

    When connecting between different protocols you can establish connection but see no streaming video.

    In the Video Shield local server or Remote go to: setup\options\network and check that you are configured to the same type of connection: TCP\IP or UDP\IP.



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    Why can't I see the video streaming when I connect with Modem?

    This problem can happen as a part of modem-to-modem communication problem.

    Click start\run and open the REGEDIT utility.

    On the Video Shield's Local Server PC change the following entry in the registry from: HKEY_CURRENT_USER\software\Video Domain\Video Shield\1.000.0\Comms\DevideCommDataToPackets

    Change the value to "1".

    Check the connection and video appearance again, if you still have a problem test the Video Shield communication with Dial up Networking.



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    Does the Video Shield have a limited Bandwidth?

    The Video Shield Application is designed to use available bandwidth for maximum performance.

    Video Shield's quality and frame rate will increase based on available bandwidth.
    Video Shield will not top out bandwidth of 1 Mbit.

    In the maximum bandwidth you can reach 8-10 Fps in QCIF and 4-6 Fps in CIF resolution.



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    What is the Video Shield port number?

    The Video Shield TCP\IP port number is 4599.


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    Which ISDN cards can I use for Video Shield?

    You can use any ISDN card available on the market.

    Some ISDN communication device manufactures provide you a driver that emulates analog modem.
    Good example is the ISDN card from AVM the AVM-Fritz card. If you have an ISDN device that emulate regular modem connection or TAPI you can choose it and work with this device like a regular modem.

    All ISDN devices support PPP type of protocol that enables you to access the Internet with a dial up networking entry. You can configure Video Shield to work over a dial up networking entry.
    The Video Shield remote application will be configured in Network connection with the ISDN dial up networking entry to your ISP.
    The Local Server PC will be configured in network connection with Dial up server running that allow caller access for the ISDN device installed.

    With the Dial up connection you will be able to connect with all available ISDN devices.



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    How Can I configure the Video Shield to work in Dial Up Connection?

    The followings is the procedure to configure Video Shield to work over Dial Up Connection:

    Note:   Both Dial Up Networking and Dial up server are windows program and can be Installed from the windows setup disk.

    Video Shield local server:

    1. Run Dial up server with Allow caller access for the chosen communication device.
    2. To run the Dial up server, run the windows Dial up networking application and go to connections and choose the Dial up server. In the Dial up server dialog check the Allow caller access check box for the communication device(modem,ISDN). Configure the server type to PPP....
    3. The IP number of the Dial Up Server is automatically allocated ( It should be 192.168.55.1)
    4. Run the Video Shield local server mode, go to setup\options\network and Verify that "Connect using any service other then Dial Up..." is chosen. Verify the type of connection is TCP/IP.
    Video Shield Remote station
    1. Configure a Dial-Up networking entry to the Local Server PC location over PPP type of connection.
    2. Run Video Shield Remote, go to setup\options\network and Verify that "Connect using windows Dial up networking." is chosen with the correct Dial up Networking entry for the local server PC. Verify the type of connection is TCP/IP.
    3. To establish the connection click on the connect bar in the Video Shield's Remote application.
    4. After the Dial up connection was established dial the local server's IP number to connect between the Video Shield applications (should be 192.168.55.1)


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    How can I configure Video Shield to work over the Internet?

    To set up Video Shield to work over the Internet you need to obtain from your ISP constant connection to the Internet on one PC that will be configured as the Video Shield Local Server.

    To set up Video Shield - Local server on a PC available on the Internet do the followings:

    1. Install Video Shield latest version.
    2. Run Video Shield in local server mode.
    3. Go to Setup/options and Configure Video Shield local server to network connection.
    4. In the setup/options/network dialog make sure you are configured to:
      Connect using any service other then windows.....
      And the type of connection is TCP/IP.
    5. To connect to the Local server PC from a remote PC you need to install Video Shield remote on any PC with Internet connection available, no additional hardware needed.
    The Video Shield Remote session should be configured to Network connection and TCP/IP type of connection in the same way.
    The number you dial to connect to the local server is the local server's IP address.

    To connect from the remote session to the local server you need to be logged on to the Internet.

    If you don't have direct access to the Internet(LAN,WAN) and you use dial up networking entry to log on to the Internet, you can configure Video Shield Remote to connect using this dial up entry.

    To do so choose in the Remote session's setup\options\network dialog: Connect using windows dial up networking....and the correct dial up networking entry to your ISP.



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    What is the default password?

    Video Shield application is configured with a default user name : "Admin" with no password needed.

    You can add users and passwords in the setup\users dialog.



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    How Can I calculate the recording capacity on my Hard drive?

    The Recording capacity calculation is a function of the recording plan you configure.

    The total space needed on the hard drive is a function of number of frames, number of events, video resolution(QCIF,CIF or FULL), and number of cameras involved.

    Another important factor is the frame size in each resolution:

    One frame in QCIF is 4-5 KB on the disk.
    One frame in CIF is 15-20 KB on the disk.
    One frame in FULL is 30-31 Kb on the disk.

    The size in influenced by the Quality and details of the image.

    you can calculate it for example:
    If I set for camera number one 100 Frames in CIF with interval of 1 sec and total number of events will be 100 then the calculation will be: 100x20x100=200,000KB= 200MB of space only for camera number one.



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    Can I export the recorded events to other playable format?

    No!

    The .TRG extension of the recorded events is our unique format and can be played only with Video Shield's player as a part of the security design of the Video Shield product.

    You cannot save the recorded events in other playable format, but you can move them to another PC running Video Shield and play them through the Video Shield's Debriefer.



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    Can I run more then one Remote sessions on the same PC simultaneously?

    Yes!

    Video Shield Remote application in Network connection can be run with few sessions simultaneously on the same PC to different locations.

    To run few Remote sessions double click on Video Shield Remote for as many sessions you would like to connect simultaneously.

    Current Network installed affects the number of total Remote sessions.



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    Can I use Video Shield for video conferencing?

    You can use Video Shield on the same PC running Local Server mode and Video Shield Remote and connect to another PC with the same configuration.
    In this configuration you are able to emulate Video conferencing and controlling a remote PC while the remote PC has access and can monitor your site.

    The followings is the configuration procedure:

    PC number 1:

    1. Double click on the Video Shield Icon on the desktop.
    2. Click the right button on the Remote Monitoring Station and choose properties.
    3. Add to the command line: /T=6001 .The command line should look as follow:
      "C:\Program Files\Video Shield\Vidshld.exe" /R /T=6001
    4. Click the right button on the local server mode(night) and choose properties.
    5. Add to the command line: /P=6000 .The command line should look as follow:
      "C:\Program Files\Video Shield\Vidshld.exe" /P=6000
    6. Run the REGEDIT utility. In the registry go to: HKEY_CURRENT_USER/software/video domain/video shield/1.000.0/comms and change the entry: usemultiplesocket to 1
    In PC number 2:
    1. Double click on the Video Shield Icon on the desktop.
    2. Click the right button on the Remote Monitoring Station and choose properties.
    3. Add to the command line: /T=6000 .The command line should look as follow:
      "C:\Program Files\Video Shield\Vidshld.exe" /R /T=6000
    4. Click the right button on the local server mode(night) and choose properties.
    5. Add to the command line: /P=6001 .The command line should look as follow:
      "C:\Program Files\Video Shield\Vidshld.exe" /P=6001
    6. Run the REGEDIT utility. In the registry go to: HKEY_CURRENT_USER/software/video domain/video shield/1.000.0/comms and change the entry: usemultiplesocket to 1
    You can now run on each PC Video Shield in local server mode and the Remote monitoring Station, both configured to Network connection and dial the other PC IP number to connect.



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